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Looking for something custom designed? Feel free to email me and lets see what we can do for you! Looking for wholesale pricing, contact: GYPSY BETH
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SHIPPING INFORMATION
Due to our personalization process or themes on many products, please allow sufficient time for item
to ship. Most items* require time for stains and finish coats (varnish/danish oil/hand rubbed wax).
Personalized items may not be refunded or returned, Please specify name accurately.
Orders paid by check are processed after 10 days. Custom items may take up to a month.
Pricing includes USPS delivery confirmation and shipping in U.S.
International orders please contact us for correct shipping cost.
Notice for Non-US shipments.
Please email your order so that correct charges are applied.
The shopping cart on our site is set for US shipping only.
If you pay for your order using the shopping cart, you will receive a separate invoice for additional shipping charges to your country.
RETURN POLICY
No return or refund on personalized or custom items Please contact us before returning any item.
Return must be shipped (at buyers cost) insured with delivery confirmation added. Delivery confirmation number or other
verified shipping number must be supplied to us within 24 hours of shipment.
Refunds are issued for purchase price only, no refund on shipping/handling.
Customer must contact us and notify a request for return, then ship the item back insured with delivery confirmation to us at customers cost.
We will repair or replace the item and return it to the customer.
Delivery confirmation # must be supplied to us within 24 hours of return shipment.
ITEMS HAND MADE TO ORDER
Products are handcrafted to order. Please allow sufficient time for your order to be completed.
An order may take from 10 days to 6 weeks (custom built altars may take up to 10 weeks) depending on the order, how many other orders we have in front of you, etc.
DragonOak and Gypsy Beth have no other employees, we do all the work ourselves.
This prevents the hands of too many on your magical tool.
However, if we have a bad day, to avoid putting any of that negative energy into your product,
we may have to take the day off once in a while.
(We work 7 days a week 10-16 hours a day).
CREATING TRULY MAGICKAL ITEMS
We build and design each product with love and positive intent.
DragonOak creates each item to be a "magickal" tool and this intent is most important.
Most commercial products cannot make this claim.
For a definition of the process of creating real magickal items please visit The Process of Creating Truly Magickal Ritual Tools web page.
NO METAL USED IN MANY OF OUR PRODUCTS
Most of our altars and boxes are built with no metal, as it is believed by some that metal may interfere with the transfer of energy.
We do add brass candle holders to many of the altars and will gladly leave the candle hole off if you prefer.
YOUR ITEM IS CRAFTED TO BE TRULY UNIQUE
Your DragonOak original piece is made especially for you after you have placed your order!
All designs are wood burned by hand and each is truly unique.
DragonOak has studied divination and ritual for many years and brings forth products fitting for your ritual and sacred space.
OUR ITEMS ARE MADE TO BE RUSTIC
Products are made to look rustic, if you feel there is a defect we would be happy to remake or repair your item.
SPECIAL REQUESTS AND/OR FREE PERSONALIZATION
Our site is not set up to add special instructions to your order, like change of design, custom sizing or directions.
If you use PayPal you will have a place to include your personalized name choice.
Please Specify Name Accurately.
If you have other requests for customizing your purchase or you use Google Shopping Cart just drop us an email indicating your preferences, after your payment is made.
DragonOak Custom Request
MAIL IN ORDERS
You may also mail your order, with complete information including your ship to address, and pay by cashiers check/money order.
To Pay by mail please follow the link for our order form, print out, and complete for items you are ordering.
DragonOak's Wood Shop Order Form
Personal checks will be accepted if they are on US banks only and orders will not be processed until the check has cleared our bank.
(If paying by check, please include your state drivers license and birth-date.).
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